Q-Services
As a software company, we understand that a product is only as good as the team that implements and maintains it. We assist in the implementation, maintenance and training of both Q-Compliance and Q-Audit, as well as making sure your Splunk instance is optimized.
Professional Services Engineering
Our Engineering Team is your premier partner for getting you up and running quickly. We are experts in cybersecurity, big data, and Splunk and can help you solve your most difficult technical challenges. Whether implementing our products into a mature environment, helping you improve your environment, or standing up a brand-new deployment, we can help. Our experts will help you harness data from a broad set of technical products into dynamic technical evidence to aid in passing audits, monitoring controls, and driving automated alert actions that improve your security posture. We also consider our trusted partners who are trained and certified in our products as an extension of our Q-Engineering Team.
Customer Success Management (CSM)
The Customer Success Management (CSM) team is a collaborative partner in achieving our customer’s strategic cybersecurity goals. We manage the process to ensure a seamless customer experience from kick-off, application deployment, through solution adoption. CSM’s objective is to help customers maximize the value of Q-products and services by working closely with their compliance and technical teams. Our key activities include stakeholder engagement workshops, compliance and risk management process improvement, audit support, and quantification of business value. With CSM services, customers see improved compliance capabilities, solution customization, effective user adoption, and tangible ROI.
Training
Q-Compliance and Q-Audit training focuses on two audiences, end-users and technical staff. End-User training teaches CISOs, Compliance Leads, ISSOs, System Owners, SOC Analysts, Assessors, and Auditors how to leverage our solutions as part of their day-to-day risk management activities, optimize processes, and get the most value from their investment. Deployment training teaches client and partner Splunk Administrators and Architects how to properly install, configure, and maintain our solutions across the Enterprise.
